Products are ordered using the standardized functionality of the online store. The customer can order and purchase the product as a registered or unregistered user. The product is considered ordered when the customer goes through the entire ordering process (by completing the order).
Payment for ordered products is possible:
- By credit card (Diners, MasterCard, Maestro and Visa cards);
- Internet banking;
- By order for national payments (as a substitute for payment by general money order).
The card payment system is integrated on the online store. The entry and transfer of personal data and credit card number data is protected by the highest security standards provided by the WSPay system for online authorization of credit cards in accordance with the requirements of cardholders and cardholder brands and the PCI DSS standard. Authorization and billing of credit cards is done using the WSPay system for card authorization and billing in real time. Card and owner data are not stored on the Seller’s servers. The purchase was made after successful authorization of the card. If the system refuses to authorize a card payment, one of the alternative payment methods must be selected. The seller does not have access to the data on the reasons for refusing the card payment authorization.
In the case of payment via Internet banking or a national payment order, the payment must be made no later than the deadline indicated in the e-mail message by which the Seller confirms the order.
If the customer does not receive a notification via e-mail about the execution of the order after the ordering process is completed, it is suggested to check the state of the e-mail inbox in the used application or service, and the contents of the Spam mailbox.
If the payment has been properly made and is visible on the Seller’s account, the Seller will proceed with the delivery of the ordered products. The invoice for the order is delivered in the shipment together with the products. In the event that the payment is not made within the stated deadline, the Seller will proceed with the subsequently made payment outside the deadline by delivering the purchased products, and if he cannot make the delivery for justified reasons, he will unilaterally terminate the contract and return the paid funds.